FAQs
Honest answers.
Clear explanations.
Because transparency is at the heart of everything we do.
Still have a question?
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istash is a digital wallet app that lets users pay local merchants and earn instant cashback — while helping small businesses save on costly credit card fees.
It’s designed to make every transaction fair for everyone involved. -
istash is a digital wallet app that lets users pay local merchants and earn instant cashback — while helping small businesses save on costly credit card fees.
It’s designed to make every transaction fair for everyone involved. -
Unlike credit card rewards, iStash gives you real money back immediately.
There are no points to track, no tiers to reach, and no waiting for redemption.
What you earn is yours — instantly. -
Merchants set their own cashback rates, so your earnings can vary by location — typically between 3–10% per transaction.
You’ll always see your reward amount before you pay, and cashback is automatically added to your wallet the moment the payment clears. -
Yes — security is our top priority.
We partner with Plaid, an industry leader in secure financial connections. Your bank details are encrypted and never stored by istash.
You’re always in control of your data and your money.+Bank-grade encryption
+Read-only access
+SOC 2 Type II certified
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No. istash works with most major U.S. banks through Plaid.
You can link your checking account securely during setup and start paying with istash in just a few minutes. -
You can use istash at participating local businesses that accept istash payments.
We’re growing fast — new merchants are joining every week!
You can browse nearby merchants directly in the app. -
Merchants can sign up directly through our website or by contacting our team.
There are no setup fees or long-term contracts, and onboarding takes minutes.
If you own a business — or love one — spread the word! -
No, istash is free to use for users.
You get instant cashback with no hidden fees, no subscription, and no gimmicks. -
istash earns a small share of each transaction — much less than traditional card processors — so that merchants keep more, users earn more, and the system stays sustainable.
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Most apps focus on one side of the transaction — either users or businesses.
istash focuses on both.
We believe fairness means balance, so our technology is built to benefit everyone: the merchant, the customer, and the community. -
Simply download the app, create your wallet, and link your account securely.
From your first purchase, you’ll start earning cashback instantly.
